Office 365

Office 365 (Modern Workplace)

We have the capabilities, knowledge, and expertise to provide a complete end-to-end solution for your Office 365 needs. GO3 SL offers a range of solutions including migrations, domain or tenant consolidations, e-mail migrations, Skype for Business, and SharePoint. Our solutions can support complete cloud or hybrid integrations including all licencing needs. If you need a more robust solution that includes management of all moves, patching, anti-virus, and even down to securing the device for you, we have the solution that will fit your need.

Complete O365 Solution

The Discovery Stage

Workshops with you and your business stakeholder to fully understand the requirements of the Office 365 deployment, architecture, and migration.
A discovery exercise on Active Directory and on-premise Exchange.
An inventory of users, mailboxes, directory objects, and resources for migration to Office 365.
Review of the network infrastructure and perimeter network design to fully understand the implications for an Office 365 deployment and migration.
Document all requirements for the design, implementation, and migration.

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Why Office 365?

Microsoft 365 is the productivity cloud designed to help you pursue your passion and run your business smoothly. It's more than just apps like Word, Excel, PowerPoint, Microsoft 365 brings together best-in-class productivity apps with powerful cloud services, device management, and advanced security in one, connected experience.

Office 365 combines Microsoft Exchange Online, SharePoint Online, Skype for Business Online, and Microsoft Office across all platforms and devices within your organisation, and meets all enterprise-grade requirements for security, privacy, reliability, and manageability.

Why GO3 SL for Your Office 365 Needs?

GO3 SL is unique because we offer an end-to-end solution for our customers.

We can offer all services from licensing to monthly management to device procurement, and we do it under one roof, so you have one invoice and one partner that provides you complete visibility, management, and support for all your Office 365 needs.

Whether you need a single-phase or a complete solution, we can help. Contact us today for a complete quote.

Below is a sampling of the work GO3 SL does throughout each stage of an Office 365 deployment.

During design, we will look at the complexities of how to technically accomplish the migration. We identify all systems that need interfacing and approach all security needs, ensuring that data can be transferred securely from one source to the other and identify what components and elements of the application need to be maintained on a monthly basis.

Design of the solution for Office 365.
Design of the infrastructure for Office 365.
Design of the Azure AD Connect directory synchronization configuration.
Determine the Office 365 identity model and Active Directory Federated Services (ADFS) architecture.
Design the deployment or migration process including user mailboxes, archives, and resource mailboxes.

The Design Stage

Run AD Validation tool IDFix and prepare Active Directory for Office 365.
Deploy Azure AD Connect for Directory Synchronization.
Deploy ADFS infrastructure for single sign-on with local Active Directory.
Validate migration process and test throughput for migration to the cloud.
IT Pilot Migrations and validate via test plans.
Business Unit Pilot Migrations and review of migration results.
Remediate migration processes from pilot results to prepare for full migration.

The Develop/Validate Stage

The Deploy/Transition Stage

Managing migration of users, data, and resources.
Importing of Exchange mailbox archives.
Supporting your internal team and assisting with any migration issues.
Deployment of Office 365 applications.
Transitioning of the support environment to your team, or the Buchanan team, depending on the overall solution.

Office 365 Support

Here at GO3 SL, we offer multiple levels of support including end-user support using our ITIL Certified IT Service Desk and our Managed Desktop solution.

24/7 monitoring, management, and support of the on-premise Exchange infrastructure.
Single point of contact via GO3 SL Service Delivery Manager.
24/7 monitoring and management of servers to proactively detect potential issues.
Complete system support with a hasty resolution of issues and incident management.
Quarterly security patching of operating systems and applications with patch score verification.
User and group administration and changes and administration of mailbox features.
Management of shared mailboxes and resources.
Managing archive mailboxes and policies.
Supporting and managing online protection.
Assisting in troubleshooting message tracking and delivery issues.
Management and Administration of Office 365 Licensing.
End-user support for core Microsoft Office Applications, Outlook Web App, and Outlook clients.
End-user support for SPAM management.
End-user support for OneDrive® for Business.
Skype for Business IM/P and Desktop Conferencing.

Our packages are designed to work with any organisation and can be combined in any way that fits your needs.

You may only need licensing and onboarding or you may need a complete solution that offers end-user support and device procurement.

The packages below are a great start, or we can customise a solution that fits your exact needs

Office 365 Onboarding: Licensing + Onboarding
Office 365 Managed: Licensing + Onboarding + Monthly Management
Office 365 Desktop: Licensing + Onboarding + Monthly Management + End User Support + Managed Desktop
Office 365 Evergreen: Licensing + Onboarding + Monthly Management + End User Support + Managed Desktop + Device Procurement

GO3 SL Ltd.