GO3 SL Ltd.
Our Reliable & Efficient IT Service Management provides the glue between high-level IT/business strategic leadership and front-line technology staff. This service includes management of IT action plans to align business and IT strategy, ongoing integration and alignment of IT processes with business processes, and the prioritisation of initiatives/tasks and staff management. We monitor, manage, and handle issue resolution and patching.
We are unique because we provide only the services you need by offering you a customised plan within your budget.
If you only need network patching, we’ll only do patching. You choose the services you require, or we can monitor and manage your full IT environment with a dedicated Service Delivery Manager. This makes us an extension of your team to handle your IT management as if it is our own. As an added benefit, our 24/7 Service Delivery Technicians proactively monitor your technology to prevent service outages.
Resources are assigned to support and manage your technology at a price point that is incredibly competitive with a high quality of service.
We have developed a managed IT support service that will take control of your technology and ensure it delivers the best possible value, while you focus on your core business strategy.
We will ensure you have an IT strategy and plan; a detailed set of working practices and processes; an accurate measurement of service delivery and user satisfaction; a team that is benefiting from the resources of the country’s best managed IT service provider; and levels of Account Management and IT support which gives you absolute confidence that you are in safe hands.
MANAGED IT SERVICE CHALLENGES WE ADDRESS
GO3 SL's customers are free to entrust any scope of IT management functions to our team. We have a wide range of competencies and capacity reserves allowing us to handle load increases.
Like our customers, we prefer to prevent problems rather than cope with their outcomes. So, instead of a break/fix approach, we provide value-based managed IT services to keep IT operations up and running.
Having deep access to customers’ sensitive data and commitment to keep it safe, GO3 SL follows customer’s security policy and apply our own security measures. This provides an additional level of protection to ensure that the data is not accessed and tampered with by unsolicited third parties or altered by ransomware.
GO3 SL doesn’t keep its customers trapped in a service level agreement (SLA) when their business strategy and IT needs change. We are open to discuss and alter the terms of a managed service contract and adapt our IT services to any of those changes.
HALLMARKS OF IT MANAGED SERVICES BY GO3 SL
Reliability. It is ensured by certified IT specialists, advanced monitoring systems, and SLA.
Assuring high availability and fault tolerance.
Flexibility and transparency of pricing policy and SLA.
Adapting to industry specificity.
Some Benefit of Using GO3 SL's Managed IT Services
We are always ready to consult our customers on the scope of the managed services required by their businesses.
Describe the IT challenges you face today, and we’ll get back to you with a solution we can offer.
