Get rid of your IT Problems

In-house IT staff costs a lot. 

Don’t let the lack of an in-house service desk affect your end-user experience or from accomplishing your IT needs.

Here at GO3 SL, our customers are the focus of the service we deliver. This productivity approach enables us to render reliable and efficient support to customers who are always the centre of our business.

We do this by delivering a more responsive IT Service, which allows your organisation to maximise productivity so you can focus on other critical areas of your business.


Our very experienced teams span all service levels from 1st line to 2nd and 3rd line IT Support Technicians.

How does our Service Desk work?
Our IT Service Desk Services Include:
Comprehensive Reporting

When you call our helpdesk, every event is tracked and reported in a comprehensive dashboard. You’ll see detailed information about the problems impacting your team, and how we resolved them.

No OS Restrictions

Whatever Operating System you use in your business, we are well skilled and experienced to give you well-deserved IT Support.

How is our Service Measured?

As an IT service provider, the quality of our service is vital to both the accreditations and clients we hold and serve.

IT Service and Help Desk

Whether you need Technical support for critical IT services or IT projects,

We’ll give you 24/7 support from our experienced technicians with more than 10 years of experience to keep your business running smoothly around-the-clock.

Why Work with GO3 SL IT Support Helpdesk Services?
Software Support Helpdesk

Your business runs on more software than you’d probably care to admit. When software issues strike and systems go down, our helpdesk team is available 24/7 to help.

Remote Support 24/7

Whether you need help filling gaps on evenings and weekends, or coverage all year, our IT service desk support teams are available whenever you need them.

Customised IT Support Options

Don’t get stuck picking between fixed-price contracts that don’t fit your business needs. We’ll deploy an IT solution that’s fully customised to your needs. Whether it’s 24/7 IT support help or another customised solution.

Device & Hardware Support

From laptops & workstations to printers and mobile devices, we’ll give you the best and reliable support whenever you need it. Your IT issues will be resolved efficiently. You have more important things to deal with to grow your business. Let us worry about your basic IT needs. We’ll get your team back to business, so you can focus on growing your business. We also handle your IT Hardware and system asset register.

Microsoft Office Suite Support

Whether it’s Office 365 support or custom upgrades, our expert team will meet and exceed your expectations.

Let Us Solve Your IT Problems Today

We'll help you build an IT Support package or project plan that
fits your budget and business needs.

We guarantee you:

  • A fully dedicated service desk. Meaning you can use our experienced IT specialists dedicated to your business’ needs and understand your environment.
  • 24/7 support so any technical incident can be resolved instantly without headaches remotely or on-site, whenever they happen.
  • To keep your important IT services and projects running smoothly with our reliable and proactive IT technicians wherever your business is. Ensuring your IT projects are on track and within your budget.
  • SLA and its adherence and over achievement.
  • Access to key statistics and service information 24/7.
  • Full reporting.
  • Service Delivery Management meetings.
  • User-based feedback through incident-based customer satisfaction.
  • Tools/apps, surveys, and annual surveys.
Modern Workplace

Enable your teams to be creative and work together, securely. Transforming how your staff and users access applications, data and collaborate with one another and external parties can have a tremendous effect on your organisation and a positive impact on the lives of your employees and the communities they serve.

With a wealth of experience in the modern workplace, we can assist with solutions that deliver improved flexible ways of working using the best digital technology available